Inspiration

RFM_neptune

Inspiration Ways with Rhubarb At once a vibrant pinkish-orange and gentle earthy-red, our new shade Rhubarb’s richly pigmented character shifts as day turns to dusk. As with every new season, we’ve taken Rhubarb as the starting point for three guiding (but by no means limiting) colour pairings. Much like its real-life counterpart, Rhubarb’s a heady […]

Shop Neptune

RFM_neptune

Shop Neptune Material Leather Furniture Accessories Baskets Bathroom Lights Bathrooms Bed Accessories Bedroom Collections Bedrooms Beds Bedside Cabinets Benches Cabinets Carpets Ceiling Lights Chairs Chests Coffee Tables Console Tables Console Tables Corner Sofas Desks Dining Dining Chairs Dining Chairs Furniture Dining Tables Dining Tables Displays Dressers Dressing Tables Fabric Armchair Fabric Armchairs Fabric Corner Groups […]

Neptune Bathroom

RFM_neptune

Season of the home The Neptune bathroom collection Chichester Bathroom Fitted Cabinets Chichester Countertop Open Washstand Jarrow Wall Cabinet

Neptune Bedroom

RFM_neptune

Season of the home The Neptune bedroom collection Montague Double Headboard Aldwych Wardrobe Larsson Grand Wardrobe Chichester King Bed

Neptune Accessories

RFM_neptune

Season of the home The Neptune accessories collection Mirrors Henley Console Pendant Group Somerton Baskets Wall Art Sketch

Neptune Kitchens

RFM_neptune

Season of the home The Neptune kitchen collection Henley Oak Henley Painted Chichester Suffolk

Neptune Dining

RFM_neptune

Season of the home The Neptune dining collection Hebden Sheldrake Arundel Suffolk

Neptune Living

RFM_neptune

Season of the home The Neptune living collection Chawton Shoreditch Eva Olivia

Neptune

RFM_neptune

Designer Neptune Kitchens in Edinburgh The Neptune’s spring arrival in the heart of Edinburgh The best materials and methods, timeless styles, and an edited choice. Our new collection stays true to what we do, and welcomes fresh colour pairings, versatile designs, and creative decorating ideas to the fold. View Our Inspiration This season, in colour […]

Mackay's like-for-like price promise

In the unlikely event of you being offered the same goods or services anywhere else – on the same terms and conditions — at lower than Mackay’s prices, we promise to match those prices when you order and reward you for your vigilance.

100% No Quibble Guarantee

Rick and I are passionate about furniture. It’s what we do.

We spend half of our lives travelling the world sourcing the very finest products for our showroom. We visit craftsmen and factories all over the globe, immersing ourselves in every aspect of our trade.

We are totally committed and now possess an understanding and knowledge about furniture that we believe few could match.

That’s why our customers enjoy some of the most beautiful and innovative furniture on offer today.

So, can you imagine the extreme embarrassment when earlier in the year I moved house and ordered a suite that really didn’t look as good as we had hoped, when we put it in our family room!

We got it wrong!! It happens. Even to the professionals…

But, it did me a favour, in a way. Because it got Rick and I talking about how we could help our customers if they got it horribly wrong as well…

So, we came up with the Mackay 100% No Quibble Guarantee.

It’s simple. In the unlikely event that after you’ve had your goods for a week, you feel you have made a mistake, just call us and we’ll help you solve the problem. We will collect the furniture and you can order replacement goods from ourselves to the same value.

And, to save on masses of terms and conditions – all we ask is for a handling charge of 20% and a “fair use policy” of this guarantee.

Night or Day, have it your way

24/7 Delivery

We believe that we offer the most refreshing and customer-friendly delivery service available today.

How have we achieved this? Simply by asking our customers what they want – and providing it.

Irritations and problems with deliveries have been resigned to history. You will receive your delivery when YOU want it. Not when WE want to deliver.

Here’s how we work… When your goods arrive at the warehouse, we will…

1. Contact you to notify you that your goods have arrived.

2. Discuss a day and a time for delivery to suit you.

3. We will ensure that delivery is made at a time that is convenient for you. This means even
late at night or early in the morning… 24/7!!!

We can do this because we are a family run independent furniture store with our own warehouse and delivery operation. We employ our own team of trained drivers and technicians ensuring customers enjoy the very highest of standard.

So, not only will we be on time, but we also show great care and attention at the point of delivery. Here’s what our delivery staff will do, when we deliver your goods:

  • Pre-inspect the room before delivering goods
  • Place the furniture exactly where you want it
  • Fit all handles, castors etc
  • Take away and dispose of all packaging

Service with a smile. Every time!

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